Returns: – Return is eligible only for unopened, unused products within 1 days of delivery. – Items must be in original condition and packaging.
Non-Returnable Items: – Used or opened skincare/cosmetic items (for hygiene reasons) – Custom or discounted items
Refunds: – After return approval and inspection, refunds will be processed within 5–7 business days to the original payment method.
Return Shipping: – Customer bears return shipping costs unless the item was damaged or wrong.
To initiate a return, email us at: [support@charmnative.in]